Frequently Asked Questions
How long will it take for my order to ship? When will I receive it?
Depending on the brand, orders may ship out the same business day or take up to 1-2 days to ship. On rare occasions, order shipment may take longer due to unforeseen delays. On average, your product will be delivered in 4-7 days. If the delivery time is longer, it will usually be stated on the product page.
We GUARANTEE the fastest processing and shipping times in the industry, along with the most responsive customer service.
Which payment methods do you accept?
We accept the following payment methods:
- Credit/Debit Cards (Visa, Mastercard, American Express, Discover, Diners Club)
- Google Pay, Shop Pay & Apple Pay.
What is your return policy?
We offer a 30-Day Money-Back Guarantee on all items. For more details, please check our 30-Day Return Policy found at the bottom of the page.
What is your cancellation policy?
You can cancel any order for a 100% refund before it has shipped out. Please notify us immediately at support@rediimprove.com if you would like to cancel your order. Once the order has shipped, it is subject to our 30-Day Return Policy.
What if my product is damaged?
Please inspect the packaging of your item(s) upon arrival. If you notice any damage, even to the box, make a note of it when signing for delivery. If you suspect damage but cannot open the package during delivery, write “suspect damage” on the delivery receipt.
If your item(s) arrive damaged, please send photos to support@rediimprove.com, and we will process a replacement or compensation.
How do I place an order?
To place an order online:
- Click “Add To Cart” on your preferred product.
- Proceed to checkout.
- Enter your shipping and billing information.
- Complete the checkout process.
To place orders by phone, please call us at 1-800-212-8846 You will receive an immediate order confirmation, and we will begin processing your order right away.
How do I know when my order will ship?
After placing your order, you will receive a confirmation email. We will process your order immediately and send you an email with tracking information once your order has shipped.
If an item goes out of stock, you will be notified via email or phone within one business day. We strive to keep all products listed on our website in stock, but high demand may occasionally cause items to sell out quickly.
Will you send an order confirmation via email?
Yes, an order confirmation will be sent to the email address you provide for each order you submit. We recommend printing and saving the email confirmation for your records. Please ensure that your email address is entered correctly to receive your order confirmation.
Do you charge sales tax?
We are located in Wyoming and do not charge sales tax unless the order is being shipped to Wyoming. This can save you hundreds of dollars compared to ordering elsewhere.
Can I change my order?
Yes, you can change your order at no cost by emailing us at support@rediimrpove.com and requesting the change. Any price difference will be credited to your card, or we will send you a custom invoice to pay the difference. Orders can only be changed within 24 hours of placing your order. Once the order is processed and shipped, a restocking fees of 15%-30% will be applied depending on the brand.
Have Questions?
If you have any other questions or need assistance, please reach out:Email: support@rediimprove.com
Phone: +1 (800) 212-8846
Live Chat: Available
Timings: Mon - Fri 9:00AM to 6:00PM EST (Detroit)