AccessEz Accessibility Statement

AccessEz is dedicated to improving accessibility for all users, including those with disabilities. We are continuously working to enhance our app and ensure it meets accessibility standards and guidelines, striving to offer an inclusive browsing experience for everyone.

Conformance Status

This app follows the Web Content Accessibility Guidelines (WCAG) 2.1, which are categorized into three levels: Level A, Level AA, and Level AAA. While AccessEz strives to meet the highest standards, it is currently partially compliant with WCAG 2.1 Level AA.

Technical Information

AccessEz is fully compatible with Shopify environments. The app is built using the following technologies:

  • HTML
  • CSS
  • JavaScript
  • Node.js
  • MongoDB

AccessEz Features

The app provides a range of accessibility features that allow for an optimized and inclusive user experience. Here is a list of features available:

  • Select Language: Choose from multiple language options to adjust the widget to your preferred language.
  • Highlight Links: This feature highlights links for better visibility and navigation.
  • Bigger Text: Increases text size for better readability.
  • Contrast: Adjusts contrast for users who need a higher visual distinction.
  • Text Spacing: Modify the spacing between text for better readability.
  • Pause Animations: Enables users to pause animations that could be distracting.
  • Hide Images: Hides images for users who prefer a text-only experience.
  • Line Spacing: Adjusts the line spacing for improved reading clarity.
  • Highlight Headings: Headings are highlighted for easier navigation.
  • Reading Mask: Adds a reading mask to help focus on specific content.
  • Reading Guide: A guide is added to help with reading text.
  • Brightness: Adjusts the brightness of the content to suit the user's preference.
  • Saturation: Controls the saturation of colors for better visibility.
  • Dyslexia Friendly: Adjusts font styles to aid those with dyslexia.
  • Mute Sounds: Mutes sound on the website for those with hearing sensitivity.
  • Text Alignment: Customize text alignment for easier reading.
  • Big Cursor: Enlarges the cursor for easier navigation.
  • Text to Speech: Allows the website content to be read aloud.
  • Voice Navigation: Enables voice navigation for a hands-free experience.

Notes & Feedback

We are committed to providing regular updates to improve the accessibility of AccessEz. We value feedback from all users and encourage you to let us know if you encounter any issues or have suggestions.

Please note that we cannot address accessibility concerns related to third-party websites, but we are happy to assist you in contacting these websites if necessary. For any issues encountered with linked sites, we recommend reaching out directly to those site owners.

We continually strive to make the web more accessible and inclusive for everyone, and we are dedicated to improving the features offered by AccessEz.

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Got a Question? Contact Us

+1-800-212-8846

Mon-Fri 9 am-6 pm EST

Frequently Asked Questions

How long will it take for my order to ship? When will I receive it?

Depending on the brand, orders may ship out the same business day or take up to 1-2 days to ship. On rare occasions, order shipment may take longer due to unforeseen delays. On average, your product will be delivered in 4-7 days. If the delivery time is longer, it will usually be stated on the product page.

We GUARANTEE the fastest processing and shipping times in the industry, along with the most responsive customer service.

Which payment methods do you accept?

We accept the following payment methods:

  • Credit/Debit Cards (Visa, Mastercard, American Express, Discover, Diners Club)
  • Google Pay, Shop Pay & Apple Pay.
What is your return policy?

We offer a 30-Day Money-Back Guarantee on all items. For more details, please check our 30-Day Return Policy found at the bottom of the page.

What is your cancellation policy?

You can cancel any order for a 100% refund before it has shipped out. Please notify us immediately at support@rediimprove.com if you would like to cancel your order. Once the order has shipped, it is subject to our 30-Day Return Policy.

What if my product is damaged?

Please inspect the packaging of your item(s) upon arrival. If you notice any damage, even to the box, make a note of it when signing for delivery. If you suspect damage but cannot open the package during delivery, write “suspect damage” on the delivery receipt.

If your item(s) arrive damaged, please send photos to support@rediimprove.com, and we will process a replacement or compensation.

How do I place an order?

To place an order online:

  1. Click “Add To Cart” on your preferred product.
  2. Proceed to checkout.
  3. Enter your shipping and billing information.
  4. Complete the checkout process.

To place orders by phone, please call us at 1-800-212-8846  You will receive an immediate order confirmation, and we will begin processing your order right away.

How do I know when my order will ship?

After placing your order, you will receive a confirmation email. We will process your order immediately and send you an email with tracking information once your order has shipped.

If an item goes out of stock, you will be notified via email or phone within one business day. We strive to keep all products listed on our website in stock, but high demand may occasionally cause items to sell out quickly.

Will you send an order confirmation via email?

Yes, an order confirmation will be sent to the email address you provide for each order you submit. We recommend printing and saving the email confirmation for your records. Please ensure that your email address is entered correctly to receive your order confirmation.

Do you charge sales tax?

We are located in Wyoming and do not charge sales tax unless the order is being shipped to Wyoming. This can save you hundreds of dollars compared to ordering elsewhere.

Can I change my order?

Yes, you can change your order at no cost by emailing us at support@rediimrpove.com and requesting the change. Any price difference will be credited to your card, or we will send you a custom invoice to pay the difference. Orders can only be changed within 24 hours of placing your order. Once the order is processed and shipped, a restocking fees of 15%-30% will be applied depending on the brand. 

Have Questions?
If you have any other questions or need assistance, please reach out:
Email: support@rediimprove.com
Phone: +1 (800) 212-8846
Live Chat: Available
Timings: Mon - Fri 9:00AM to 6:00PM EST (Detroit)